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ATI Solutions opens dedicated Tas-heel/Amer Service Centre in DIFC

Personalised support and advisory services, flexible packages and launch of first-of-its-kind online government transaction app to support company’s goal to become PRO concierge service of choice

Burgeoning market demand for high-quality PRO services delivered by highly experienced and well connected local experts has been the catalyst for ATI Solutions’ expansion plans, with the business support services company gearing up open its first dedicated Tas-heel/Amer service centre in Dubai International Financial Centre (DIFC) mid December.

Located in Central Park Towers, the 3,555-square-foot space is set to become a permanent point of reference for start-ups, SMEs, large-scale corporates and, now, individuals looking for expert and credible PRO assistance across a wide range of operational needs.

“The success of our original kiosk in DIFC, which we opened in 2014, prompted us to look at expanding our offering to accommodate a growing number of enquiries from both existing and new clients,” says Walid Emara, general manager, ATIS Solutions.

“With the Dubai economy expected to grow by 4.2% in 2019 (according to IMF estimates), due in large part to the Expo 2020 effect and government infrastructure investment, we forecast that demand will only increase over next 12 to 18 months as inbound businesses look to set up shop in the Emirates, and existing firms expand in relation to related opportunities,” he adds.

ATIS Solutions is differentiating itself from the traditional ‘typing centre’ style of service by homing in on personalisation as the cornerstone of its operational philosophy, and Emara is confident that the hands-on support offered at the new Tas-heel/Amer service centre will add value to the client experience.

“We’re not pencil pushers or box tickers, and our 33-strong team of highly experienced, multilingual local government experts work in an advisory capacity. They are also our clients’ go-to resource for the latest updates on government legislation, with a finger on the pulse when it comes to understanding the nuances of the business regulatory environment,” he explains.

The suite of ATI Solutions services runs the gamut of government mandated requirements from document translation and attestation, visa processing and medical check-up facilitation to driving license renewal, Ejari services and visa cancellation.

Says Emara: “Another reason to work with us is flexibility. Our business model offers 24/7 year-round access to the full spectrum of government administrative functions with a choice of either pay as you go (solo transaction) services or annual contract agreements for companies – specifically targeting companies looking to save money, reduce hassle and add value by outsourcing the PR role or department.”

Added value also comes in the form of a first-of-its-kind PRO services app linked to the ATI Solutions web platform, that allows registered users to process essential government transactions online for fast track servicing.

Adds Emara: “Ultimately, our goal is to be the PRO concierge service of choice for businesses and individuals across the UAE.”

The ATI Solutions Tas-heel/Amer Service Centre is located on the Ground Floor of Central Park Towers, DIFC, and is open from 8am-8pm daily. For more information, call +971 4 3254317.

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